The Watch Connect

Effective Date: May 28th, 2025

Last Updated: May 28th, 2025

1. INTRODUCTION

These Terms of Service ("Terms") apply to

thewatchconnect.com

and all related services (individually and/or collectively referred to as the "Website" or "Site"). The Site is operated by The Watch Connect and its subsidiaries, agents, and/or affiliates (collectively "The Watch Connect," "we," "us," or "our").

2. THE TERMS OF USE ARE BINDING

Your use of the Website and any services offered by us constitutes your acceptance to these Terms of Use, including its dispute resolution provisions, without modification.

If you do not agree to be bound by these Terms of Use and the Privacy Notice, you may not use this Site.

3. MEMBERSHIP ELIGIBILITY

You are not permitted to access the Site or any of the Services if you are under the age of 18 or if your account has been suspended or removed by The Watch Connect for any reason.

You may not have more than one active account at a time. Additionally, you are prohibited from selling, trading, or otherwise transferring your The Watch Connect account to another party.

4. SERVICES PROVIDED

4.1 Primary Services

Sale of authentic luxury timepieces from premium brands including Audemars Piguet, Patek Philippe, Richard Mille, Rolex, and TAG HeuerPurchase of authentic luxury watches from individualsWatch repair and servicing through certified in-house techniciansCustom sourcing of specific luxury timepieces for collectorsProfessional authentication and verification services

5. PRODUCT AUTHENTICITY AND QUALITY ASSURANCE

5.1 Authentication Guarantee

All watches sold are guaranteed 100% authenticEach timepiece undergoes rigorous authentication by certified watchmakersWe maintain strict purchasing policies requiring original documentation

5.2 Documentation Requirements

For watch purchases from customers:

Original documentation is requiredWarranty cards are optional but preferredAll provided documentation must be authentic and verifiableWatches without proper documentation will be evaluated on a case-by-case basis

5.3 Pricing Disclaimer

The Watch Connect reserves the right to revoke any offer or rescind any transaction for watches that have been incorrectly priced, listed, or described on the website, whether from human or technological error. In such cases, both parties will return any monies or goods delivered, and The Watch Connect will be responsible for shipping charges if the error was caused by us.

6. PRICING AND PAYMENT

6.1 Pricing Information

All prices are listed in USD unless otherwise specifiedPrices are subject to change without noticeInformation displayed is for general informational purposes only and is not intended to be relied upon as investment advice

6.2 Payment Methods

Major credit and debit cards acceptedPayment must be received and verified before order fulfillment

7. SHIPPING AND DELIVERY

7.1 Shipping Policies

Shipping fees apply based on location and service levelFully-insured shipping available for high-value itemsInternational shipping available with custom quotes upon requestAll shipments require signature confirmation and are fully insured

7.2 Risk of Loss

Risk of loss transfers to you upon delivery to the address you specify.

8. RETURNS AND EXCHANGES

Returns are accepted within 14 days of delivery. Items must be in original condition with all original packaging, documentation, and authentication materials. Return shipping costs are the responsibility of the customer unless the item is defective or misrepresented.

9. PROHIBITED CONTENT AND CONDUCT

You agree not to post or transmit any content that:

Is offensive, promotes hatred or physical harmHarasses others or involves spamPromotes false, misleading or illegal informationInfringes on intellectual property rightsContains inappropriate or illegal materialSolicits personal information for unlawful purposes

10. USE OF MATERIALS ON THIS SITE

All Content on this Site is the exclusive property of The Watch Connect and is protected by copyright and trademark laws. You may view and print Content for personal use only. Any other use is prohibited without our written permission.

11. SMS TERMS & CONDITIONS (A2P COMPLIANCE)

11.1 Consent for SMS Communication

By providing your phone number and opting in to receive SMS communications, you acknowledge and agree to receive text messages from The Watch Connect at the phone number you provide. This may include order updates, account notifications, service alerts, or promotional messages.

We do not sell or share your phone number with third parties for their marketing purposes. Your information will only be used in accordance with our Privacy Policy.

11.2 Types of SMS Communications

By opting in, you may receive SMS messages related to:

Order confirmations and delivery updatesAccount notifications and service alertsPromotional offers and new arrivalsAppointment reminders for watch servicesAuthentication and security notifications

11.3 Standard Messaging Disclosures

Message Frequency: The number of messages you receive may vary based on your interactions with usMessage & Data Rates: Standard message and data rates may apply, depending on your mobile carrier and planOpt-Out Option: You may opt out at any time by texting "STOP" to the number from which you received the message. This will unsubscribe you from further SMS communicationsSupport & Assistance: For help, text "HELP" to any message you receive, or contact us directly at +1 888-977-8463 or [email protected]

11.4 Additional SMS Terms

Eligibility: You must be 18 years or older to opt in to SMS communicationsCarrier Limitations: SMS services may not be available on all carriersChanges to SMS Terms: The Watch Connect reserves the right to update these terms at any time. Continued use of our SMS services after changes constitutes acceptance of the revised terms

12. NO WARRANTIES

WE PROVIDE OUR SERVICES "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED.

13. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WATCH CONNECT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE WEBSITE.

Our total liability shall not exceed the amount paid by you for the specific product or service, or fifty dollars ($50.00), whichever is greater.

14. MODIFICATIONS TO TERMS

We may modify these Terms and will provide notice of changes via email or website notification. Your continued use constitutes acceptance of changes.

15. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by the laws of California, United States of America. You consent to the jurisdiction of California courts to resolve any disputes.

16. CONTACT INFORMATION

The Watch Connect

Phone: +1 888-977-8463

Email:

[email protected]