The Watch Connect
Effective Date: May 28th, 2025
Last Updated: May 28th, 2025
1. INTRODUCTION
The Watch Connect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide
Name, email address, phone numberShipping and billing addressesPayment details and transaction historyWatch preferences and communication dataIdentity verification documents for high-value transactionsDocumentation photos for watch authentication
2.2 Information We Collect Automatically
Website usage data (pages visited, time spent, clicks)IP address, browser type, device informationGeneral location based on IP addressCookies and website preferences
2.3 Information from Third Parties
Payment verification from payment processorsAuthentication verification from third-party servicesShipping confirmations from carriers
3. HOW WE USE YOUR INFORMATION
Processing and fulfilling ordersProviding customer service and supportAuthenticating watches and verifying transactionsSending order updates and promotional materials (with consent)Improving our website and servicesPreventing fraud and ensuring securityLegal compliance
4. INFORMATION SHARING
We share information with:
Service Providers: Payment processors, shipping carriers, authentication servicesLegal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. YOUR PRIVACY RIGHTS
5.1 California Residents (CCPA Rights)
You have the right to:
Know what personal information we collect and how we use itDelete your personal information (subject to exceptions)Correct inaccurate personal informationOpt out of sale/sharing (we don't sell information)Non-discrimination for exercising your rights
5.2 All Users
You can:
Update your account informationUnsubscribe from marketing emailsOpt out of SMS by texting "STOP"Contact us to exercise your privacy rights
5.3 Exercising Your Rights
Contact us at:
6. DATA SECURITY
We protect your information using:
Encryption for data transmission and storageSecure payment processing systemsAccess controls and employee trainingRegular security assessments
7. DATA RETENTION
We retain information as long as necessary to provide services, comply with legal obligations, and resolve disputes. Transaction records are kept for 7 years for legal compliance.
8. COOKIES
We use cookies to:
Remember your preferencesAnalyze website usageProvide personalized contentEnsure website security
You can control cookies through your browser settings.
9. CHILDREN'S PRIVACY
Our services are not intended for individuals under 18. We do not knowingly collect information from children under 18.
10. MARKETING COMMUNICATIONS
We may send you:
Email: New arrivals, promotions, market insights (you can unsubscribe anytime)SMS: Order updates, promotional offers (opt out by texting "STOP")
11. SMS PRIVACY TERMS
When you opt in to receive SMS communications from us:
We collect and store your phone numberWe may track delivery and response rates for our messagesWe use your phone number only for the purposes you consented toYou can opt out at any time by texting "STOP"We do not share your phone number with third parties for marketing
12. UPDATES TO THIS POLICY
We may update this Privacy Policy periodically. We will post updates on our website and notify you of material changes.
13. CONTACT INFORMATION
For questions about this Privacy Policy:
The Watch Connect
Phone: +1 888-977-8463
Email:
[email protected]